Patapon 2 Going UMD-less?

Reports have been coming in that Sony is about to try something new. It has been confirmed that they are going to sell Patapon 2, without the UMD.

The process is like this: You go to the store, you buy the game, you crack it open and there sits a voucher to go onto the PlayStation Store and download the game. Is this a problem? Depends. Some customers may go to the store expecting a physical copy, but instead get a sheet of paper. With that example alone you are bound to get a slew of people coming back to the store asking "What happened to the game? There's no game in here!" Also, what about people that don't have high-speed internet (yes, there are still people out there that don't have broadband)? It seems that they are singled out with this move.

You might be asking, "Maverick, is there any good coming out of this?" Sure there is. One, a lot of people have been saying that this could confirm the rumored UMD-less PSP2. Plus, going digital could benefit the company in the long run. Think about it. You can sell a game that does not need to be physically manufactured. I believe that what Sony is doing should be the way of the future. I've always been a big fan of digital distribution of full games (Steam is a great example of this). But, Sony should understand that there will be, without a doubt, complications with this process and should be ready to address any issues. Don't leave the people that support you in the dark.

Do you think this is the right thing to do, or too early for its time?